Frequently Asked Questions

WHAT IS MEDIATION?

Mediation is a confidential and informal settlement conference where both sides attempt to resolve the case with the help of a neutral third party, called a mediator. The mediator facilitates communication and negotiation but does not make any decisions. The goal is to facilitate a discussion where both parties can communicate with each other.

WHAT IS NON-BINDING ARBITRATION?

Arbitration is a private process where a neutral third party (the arbitrator) hears evidence and arguments from both sides and issues a final decision. It’s often used as an alternative to going to court and can be either binding or non-binding, depending on what the parties agree to in advance.

Unlike mediation, which focuses on helping parties reach their own agreement, arbitration results in a decision made by the arbitrator, similar to a judge. The process can be tailored to the needs of the dispute, including how evidence is presented, whether live testimony is required, and how quickly a decision is issued.

WHAT TO EXPECT DURING A HYBRID MEDIATION/ARBITRATION

We begin with a joint mediation session, during which both sides present their positions briefly. If no settlement agreement is reached, we will move directly into arbitration.

Can mediation work if emotions are high?

Yes. Mediators are trained to manage conflict, keep discussions productive, and ensure each voice is heard respectfully.

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